Technical helpdesk
Daikin UK’s Technical Helpdesk offers invaluable technical support and guidance if you experience on-site issues with commissioning or diagnosing faults.
Air conditioning
For support with air conditioning systems, please contact:
01932 879200 (option 2)
Monday to Friday 8am to 5pm
Email: technicalhelp@daikin.co.uk
SMS Fault Code Service 07797 801908
Daikin Altherma
For support with heating systems please contact:
Monday to Friday 8am to 5pm from 1st April to 30th September
Monday to Friday 8am to 7pm and
Saturday 9am to 3pm from 1st October to 31st March
Email: technicalhelp@daikin.co.uk
Daikin Gas Boilers
Monday to Friday 8am to 5.30pm and Saturday 9am to 4pm
Bank holiday 8am to 2pm (excluding Christmas Day)
For Daikin gas boiler servicing by Daikin approved engineers,
please call Daikin’s boiler service network provider on:
Tel 03456 460430
Mon - Fri 8.00 - 17.30 & Sat 09.00 - 16.00
Bank holiday 10.00 - 14.00 (with exclusion of Christmas Day)
To help provide a quick and efficient response please make sure you have the full model number of the unit to hand. Your call will be answered by one of Daikin UK’s fully trained engineers.
If you need a quick explanation of, or remedy to a fault code, and don’t have your service manual to hand, please send the fault code to our SMS Fault Code Service on 07797 801908 and we will advise you by return.